CONTACT / CONSULTATION
If you think we would be a good match, we’d love to hear from you! Fill out our form or send us an email. We’ll then send you a quick reply with further information about Plush, our process and design philosophy. If you’d like custom work done we can arrange a consultation appointment by phone. You can view an on-line calendar and easily schedule a day and time that works for you. At this appointment we will work together to design your perfect invitation. We’ll discuss numerous samples, fonts, paper colours and trade inspiration images you may have gathered. You can decide at this appointment if you’d like to order a physical sample of what we’ve discussed or if you’d like a PDF version. If you choose one of our Featured Suites, we’ll discuss exactly what you need, either on the phone, or through an online brochure outlining the prices and options for everything.
QUOTE / SAMPLE REVIEW
Before going ahead with the actual design of your invitation, we will follow up your consultation appointment with a detailed quote of your project, aka a Proposal. We always want to keep your budget in consideration so, if requested, a few options will be provided to help meet your desired price point. After you okay the quote, pay the retainer and sign your custom contract, the design will commence! Please allow a minimum of 2 weeks for custom design.
Once your digital mock-up is done - we’ll either mail it out to you, or send you a PDF. Now is your chance to have a good review of the piece - think about what you love about the invite and what you may want to see changed. We want your invitation to be perfect and completely suited to your style and event so we are open to whatever suggestions and modifications you’d like to see. You get one revised sample based on our discussions, and further design changes will be subject to additional fees.
your ORDER
Once you are happy with the design of your invitation, we will move forward with a digital proof for you to sign -off on. Once your invitations are complete, the remaining balance will be due when you pick your invitations up or when they are shipped to you.
Plush uses an amazing client management system that allow you to be fully aware of the progress of your project, see all our communication in one place, and have access to all your related files (proofs, changes, quotes, contracts, invoices) in one convenient spot. It allows for instant meeting scheduling via an online calendar, and allows Plush to be in touch easily and quickly to answer any questions you may have. Our goal is to make the invitation ordering process as seamless as possible!