contact / consultation

If you think we would be a good match, we’d love to hear from you! We’ll then send you a quick PDF with further information about Plush, our process and design philosophy. After that we can arrange a consultation appointment - either by phone or in person. At this appointment we will work together to design your perfect invitation. We’ll review numerous samples, fonts, paper swatches and look at any inspiration images you may have gathered. You can decide at this appointment if you’d like to order a physical sample of what we’ve discussed or if you’d like a PDF version.


Quote / sample review

Before going ahead with the actual design of your invitation, we will follow up your consultation appointment with a emailed detailed quote of your project. We always want to keep your budget in consideration so a few options will be provided to help meet your desired price point. After you okay the quote, the design will commence! Please allow a minimum of 2 weeks for custom design. Some design work may entail pre-payment of work - if it is estimated to be out of our normally included design time, or if it includes a specific font / graphic, or commissioned work.

Once your sample is done - we’ll either mail it out to you, or email you a PDF. Now is your chance to have a good review of the piece - think about what you love about the invite and what you may want to see changed. We want your invitation to be perfect and completely suited to your style and event so we are open to whatever suggestions and modifications you’d like to see. You get one revised sample based on our discussions, and further design changes will be subject to additional fees.


the order

Once you are happy with the design of your invitation we will draw up a contract with a request for 50% deposit. You may pay this by calling us with a credit card number, or paying with an email transfer. Once your deposit is paid and contract is signed, there will be no changes to the physical make up of the invite, i.e. papers chosen, ribbon color etc. - as these will already be ordered. Text changes are allowed, and we communicate with emailed PDF reviews for these. Before any printing occurs, we will always send a PDF proof for you to sign -off on. Once your invitations are complete, the remaining balance will be due when you pick your invitations up or when they are shipped to you.